Privacy Policy

This Privacy Policy explains how Muzlo ("Muzlo", "we", "us", or "our") collects, uses, discloses, and protects information when you use our website, mobile applications, and related services (the "Service"). The Service is currently provided free of charge.

This Policy applies to information we process as a service provider. It does not govern third-party websites, apps, or services that may link to or integrate with Muzlo.

We collect only what is needed to operate the Service. Some information is required to create and use an account; other information is optional or generated when you use specific features.

Because the Service is currently free, we do not collect payment card details, billing addresses, or other payment information.

We use collected information to provide and maintain the Service, authenticate users, sync libraries across devices, process uploads, display metadata, respond to requests, enforce our terms, protect against abuse, and improve reliability and security.

Where permitted by this Policy and applicable law, we may also review User Content, including audio files, when reasonably necessary to handle reports, resolve disputes, investigate abuse, or address security or legal issues.

We do not sell your personal information. We do not use your private audio library to train public machine-learning models.

Where applicable law requires a legal basis, we process personal data to perform our contract with you, to comply with legal obligations, to pursue legitimate interests such as security and fraud prevention, and, where required, based on your consent.

We share information only as described below and not for unrelated third-party marketing.

Your uploaded audio files and related metadata are treated as part of your account data and are accessible to you through authenticated sessions and supported client applications.

Unless you explicitly choose to make content public or share it through a product feature designed for sharing, we do not publish your private library for general browsing by other users.

We do not routinely monitor, listen to, or review all User Content. Your library is treated as private by default.

However, if a credible issue arises — such as a user report, a rights-holder complaint, suspected abuse, a security concern, or another dispute connected with the Service — we may access and review relevant User Content, including listening to audio files, but only to the extent reasonably necessary to investigate the matter, enforce our terms and policies, comply with applicable law, protect users or the Service, or resolve the reported problem.

Any such access is limited to authorized personnel, is not used for unrelated purposes such as advertising or selling your content, and is conducted in a proportionate manner related to the specific issue being addressed.

You are responsible for ensuring that User Content you upload does not include personal data of third parties without a lawful basis and appropriate notice or consent.

We retain account information and User Content for as long as your account is active or as needed to provide the Service. When you delete content or close your account, we delete or anonymize associated data within a reasonable period, except where retention is required for legal, security, or backup purposes.

Backup copies may persist for a limited time before being overwritten.

We implement administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, or alteration. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on your location, you may have rights to access, correct, delete, restrict, or port your personal data, and to object to or withdraw consent for certain processing.

You may update account details in your profile settings and request account deletion by contacting us. We will respond to verified requests within the timeframe required by applicable law.

We use cookies and similar technologies to maintain sessions, remember preferences, and protect the Service. You can control cookies through browser settings, but disabling essential cookies may limit functionality.

If we transfer personal data across borders, we use appropriate safeguards such as standard contractual clauses or equivalent mechanisms where required by law.

The Service is not directed to children under the age required by applicable law to consent to data processing without parental authorization. We do not knowingly collect personal data from such children.

We may update this Privacy Policy from time to time. Material changes will be indicated by updating the "Last updated" date and, where appropriate, by additional notice.

Privacy-related questions or requests may be sent to the contact address published on the Service or to the email address configured for privacy inquiries.